Complaints and consumer mediation

Prior complaint

For a problem with the website, contact Stéphane Lefebvre — SEL CONSULTING using the contact details below, or by post at 8 avenue Joffre, 92380 Garches, France. Include the affected page and facts; do not send bank details.

CM2C and scope

SEL CONSULTING has designated the Centre de la Médiation de la Consommation de Conciliateurs de Justice (CM2C). For a consumer dispute covered by its agreement, after a prior written complaint remains unresolved, the consumer may refer the dispute to CM2C free of charge, subject to admissibility. This designation does not automatically cover third-party sellers or other companies. The current storefront concludes no wine sales contracts; the agreement scope must be confirmed before commercial opening.

Mediator contact details

CM2C — 49 rue de Ponthieu, 75008 Paris, France. Email: declarer-un-litige@cm2c.net.

stephane.lefebvre@selconsulting.io · +33 6 33 06 69 74

CM2C — Déclarer un litige / Submit a dispute · Charte CM2C / CM2C charter